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Service Department
1-Item RO % < 25%
Avg. Items / RO > 3.5
Avg. Days RO Open < 2.5
ELR % Penetration > 85%
FCDI Up-Done % > 95%
FRH per FDCI Done > .9
FRH Per Menu Close > .5
Labor Gross Profit > = 74%
Maintenance Mix > 50%
Menu UP-Close % >50%
Total FRH / RO Avg > 2.25
Post Rate vs ELR % > 110%
Parts to Labor Ratio > .80 / 1

 

 

Repair Order Analysis Management Systems
   

MyDealerCoach is now the premier web tool for fixed operations professionals (MyDealerCoach Pros.) MyDealerCoach contains proprietary dealership information. MyDealerCoach is for Dealers only. Here is how it works.

 

  1. Bookmark us at www.mydealercoach.com
  2. Log on Daily
  3. Become a MyDealerCoach Pro... Use the MyDealerCoach calculators to evaluate your Fixed Operations performance.
  4. Read relevant articles regarding Fixed Operations Managemwent.
  5. Use MyDealerCoach as your one stop resource for your Fixed Operations needs.
  6. Search the site for equipment, mailers, anything. TRY IT NOW!!!
  7. Chat with other MyDealerCoach Pro's.
  8. Post your best practice, story, a picture or even ask a question. Utilize others to help enhance your Fixed Ops.
  9. Send us forms, job descriptions or answers to others questions. We will even give you the credit.
  10. Most of all use MyDealerCoach as another tool to increase the bottom line and your personal income.

 

MyDealerCoach Promises:

· Never to know-it-all

· Never to tell you that you are wrong

· Provide timely information
· Never to show up as a consultant (we have jobs that we like)

· To be your resource

· Only recommend the best or proven practices

· Add value to your Fixed Operations

 

We have taken the information that is available industry wide and packaged here for you the MyDealerCoach Pro. Should you ever require or ask for assistance, MyDealerCoach will recommend the options available to you. MyDealerCoach does have favorites. These favorites are others proven in the industry to have successfully navigated the fixed operations to high profitability and customer satisfaction.

MyDealerCoach will catalog most dealership related vendors and more. You can search for equipment from the manufacture or possibly a used piece through other dealers. Post you own needs one the classifieds page. Finally, do you want to understand the core of Fixed Ops profitability? Click on the basics. MyDealerCoach can help.

Who are we - Like we said we love our jobs -- MyDealerCoach is a group of fixed operation professionals spanning the range of dealership parts, service and body shop managers. We even utilize dealer owners to contribute to the success of this website.

We utilize these philosophies to achieve our success. Contact us via email, send us a story, question or best practice. MyDealerCoach wants to hear from you!



You are the Fixed Operations Professional…We wish you success in your fixed ops challenges…



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