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| Desktop Shortcut |
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| Service Department |
| 1-Item RO % |
< 25% |
| Avg. Items / RO |
> 3.5 |
| Avg. Days RO Open |
< 2.5 |
| ELR % Penetration |
> 85% |
| FCDI Up-Done % |
> 95% |
| FRH per FDCI Done |
> .9 |
| FRH Per Menu Close |
> .5 |
| Labor Gross Profit |
> = 74% |
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| Maintenance Mix |
> 50% |
| Menu UP-Close % |
>50% |
| Total FRH / RO Avg |
> 2.25 |
| Post Rate vs ELR % |
> 110% |
| Parts to Labor Ratio |
> .80 / 1 |
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